University of North Georgia is complaint with this core requirement.
Library and Information Resources – In General
No substantive changes in the library and learning resources available to the University of North Georgia’s (UNG) students, faculty, and staff have occurred as a result of the consolidation of Gainesville State College (GSC) and North Georgia College & State University (NGC&SU). Since the official start of the consolidation on January 8, 2013, students and faculty still have full access to and borrowing privileges at the four campuses in Cumming, Dahlonega, Gainesville, and Watkinsville as well as the collections of all other colleges and universities in Georgia who are members of the GALILEO Interconnected Libraries (GIL) system and Georgia's Virtual Library – GALILEO (GeorgiA Library Learning Online). These privileges have not changed or been negatively impacted in any way by the consolidation. The only notable change is the replacement of separate portal accesses to the collections at NGCSU and GSC with a single portal access to the combined UNG collection during the fall 2013 semester.
The mission statement for the libraries of UNG is:
The libraries of the University of North Georgia, in keeping with the University’s mission, foster learning and academic excellence through diverse collections, services, and teaching. This is accomplished by creating a culture of inquiry, research, and lifelong learning in the academic and regional communities. The libraries support and extend the University of North Georgia’s student-focused and global mission.
Each of the four campuses of UNG is served by on-site and fully-staffed libraries. Each provides appropriate operational hours, service, personnel, and collections to meet needs of the students, faculty, and staff and the unique academic programs offered on each campus. In addition to distributed library collections, services, and personnel, the University Libraries offer centralized support, steering, and oversight including planning, assessment, budgeting, centralized technical services where appropriate, and electronic resource licenses management. The combined print and electronic book collection of UNG is in excess of 500,000 titles.
The University Libraries through membership and participation in GALILEO, the University System of Georgia’s (USG) virtual library, and Lyrasis, a regional library network, provides students and faculty access to over 140 academic databases, 34,000 full-text, electronic journals through aggregators and subscriptions, as well as 178,000 electronic books Galileo Database Listing. GALILEO is the award-winning virtual library of licensed, commercial databases and selected free Internet resources available to the citizens of Georgia. It provides access to over 100 databases indexing thousands of periodicals and scholarly journals. It also provides access to over 10,000 journal titles in full text. GIL offers a gateway to information resources held in the USG libraries and is the integrated library management system for acquiring, cataloging, accessing, and circulating the collections of the USG institutions. As an extension of GALILEO, GIL Express is an innovative resource-sharing initiative that allows students, faculty, and staff access to all eligible circulating materials at all USG libraries through walk-up or by remote request. The USG libraries have a total of more than 13 million bibliographic records. In addition, the Digital Library of Georgia is a gateway to Georgia’s history and culture found in digitized books, manuscripts, photographs, government documents, newspapers, maps, audio, video, and other resources.
The four UNG campus libraries are:
John Harrison Hosch Library (Gainesville Campus) – Open 71.5 hours and six days per week, the 30,616 square foot library is the second largest facility offering 282 reader seats, 70 computer seats, 11 group study rooms, wireless connectivity, and a dedicated library smart classroom. Staffed with six library faculty members and two and one-half support staff, the library provides access to 82,000 print books and 64 print serials. The library serves a population of 6,500 students. A full complement of library services is provided including (a) access and reserves, (b) special collections and archives, (c) library instruction program, (d) research assistance, (e) information technology support, and (f) interlibrary loan and GIL express document delivery service. The Hosch Library also has available for checkout: (a) 20 Dell laptops, (b) 5 Sony microcassette recorders, (c) 9 iPads, and (d) 4 iPad keyboards.
Library Technology Center (Dahlonega Campus) – Open 100 hours and seven days per week, the 88,600 square foot library offers 880 reader seats, 200 computer seats, 24 group studies, wireless connectivity, a 24 x 7 study space, a dedicated library classroom, and four public meeting and program rooms. Staffed with seven and one-half library faculty and eight FTE support staff, the library provides access to 176,500 print books and 120 print serials. The library is the largest of the four locations and serves a population of 6,500 students of whom 2,000 are residential. The library’s services include (a) access and reservations, (b) special collections and archives, (c) library instruction program, (d) research assistance, (e) interlibrary loan and GIL Express document delivery services, (f) institutional repository and copyright services, and (g) partial government document repository. The library is home to the Writing Center, Instructional Technology Support Center, and the Center of Distance Education and Technology Integration (DETI). Furthermore, the Library Technology Center has available for student, faculty, and staff checkout; (a) 50 iPads, (b) 36 digital voice recorders, (c) 74 Dell computers, (d) 8 Mac power books, (e) 36 flip cameras, (f) 2 Sony cameras and tripods, (g) 7 data projectors, (h) 4 speakers, (i) 6 Power Point clickers, and (j) 12 oral history kits including digital recorders, microphones, and stands.
Oconee Campus Library – Open 70.5 hours and six days per week, this 4,114 square foot facility offers 70 seats, 38 computer seats, and wireless connectivity throughout. Staffed with two library faculty and two support staff, the library provides access to nearly 10,000 print books and 18 print serials for a population of 2,400 students. The students and faculty receive a full suite of services including (a) access and reserves, (b) library instruction program, (c) research assistance, (d) information technology support, and (e) interlibrary loan and GIL Express document delivery services. In addition, the library in partnership with the Academic Center for Tutoring and Testing (ACTT) provides technology lending, tutoring, and testing services. Students, faculty, and staff may also checkout (a) 17 non-graphing calculators, (b) 33 graphing calculators, (c) 17 regular headphones, (d) 6 headphones with microphones, (e) 6 iPads, (f) 13 laptops, (g) 3 LCD projectors, (h) 2 digital cameras, (i) 5 camcorders, (j) 6 electronic dictionaries/spellers, (k) 3 CD players, (l) 5 tripods, (m) 1 lapel mike, (n) 1 computer mike, (o) 1 external sd card reader, (p) 1 external CD/DVD drive, and (q) 1 slide projector.
University Center / GA 400 (Cumming Campus) – Staffed 52 hours and five days per week, the 2,100 square foot reading room, serving a population of 400 students, provides 58 reader seats, 12 computer seats, one group study, and 20 laptops for checkout. The library faculty member on duty assists students and faculty with (a) access to electronic resources, (b) library instruction, (c) research assistance, and (d) interlibrary loan and GIL Express document delivery services. Information technology support services are available all hours, too.
Consistent with the Association of Colleges and Research Libraries (ACRL) statement regarding the “Terminal Professional Degree for Academic Librarians”, the University Libraries employ the Dean of Libraries who has earned the Ph.D. Degree as well as 15.5 FTE library faculty members with Master’s Degrees in Library Information Science from ALA accredited institutions. (There is currently a search underway for the .5 position in the Library Technology Center on the Dahlonega campus.) All library faculty members are appointed rank (Assistant, Associate, and Professor) with 9.5 at assistant rank, six at the associate rank, and one at full professor rank. Currently ten faculty positions are tenure-track and five library faculty members have earned tenure. Seven library faculty members hold additional graduate degrees and they serve as liaisons to assigned disciplines or colleges to provide customer service, discipline-specific instruction and research assistance, and collaborative collection development (Library Personnel).
The University Libraries employ eleven full-time support staff members, five part-time library assistants; two tutors for writing and mathematics, and five one-half student workers. Each staff member has experience, education, and training commensurate with his or her responsibilities and the mission of the institution. Currently one full-time staff member holds a graduate degree and three are pursuing graduate degrees.
All faculty and staff receive annual performance evaluations. They contribute to university and community-wide service initiatives, serve on campus committees, and participate in professional development at the local, state, regional, and national levels.
The University Libraries provide a complete range of services to students, faculty, and staff including information and research assistance, information literacy instruction, course reserves, and materials check out. Instructional and Access Services faculty and staff are committed to cross-location collaborations and communication to review and improve processes and services. Cross-campus committee work and policy and procedure reviews foster continuous change and improvement so the libraries contribute to the UNG mission-based culture of academic excellence in a student-focused environment.
The overarching mission of the instructional program is to develop and teach transferable information literacy proficiencies and promote lifelong learning. Library faculty members integrate the teaching of research and information literacy skills into the life of each campus through a multi-modal Library Instruction program. Librarians offer in-person, phone, e-mail, chat, shared desktop, and text references services. Students arrange research consultations with library faculty on how to identify and evaluate information for assignments. Librarians work with the wider faculty to design information literacy sessions related to course assignments, curricula and outcomes, and librarian-led full- and half-semester for-credit courses focus on helping students think critically about information resources and retrieval methods.
Access Services faculty and staff further a departmental mission of efficient and effective access to collections and services through the highest level of customer service possible. Library hours of operation vary by campus location, with librarians and paraprofessionals available to assist with locating and checking out books and media, maintaining and accessing course reserved and processing interlibrary loan and GIL Express requests. Students and faculty also access materials not owned through interlibrary loan through ILLiad which is a web-based self-service system.
Established in January 2011, the Copyright Center assists students, faculty, and staff in working and complying with copyright and balancing the rights of copyright holders with the exercise of fair use for educational purposes. The Center maintains a website, holds workshops, and provides consultation services to offices and individuals working with copyright permissions. Also established in 2011, the North Georgia Digital Commons is managed by the library faculty to expand visibility and provide access to creative and scholarly work contributed by members of the university community.
Student and Faculty Access and Training
The USG integrated library management system supports operations at all library locations. Through collaborative work at the institution and state levels, the online catalogs of GSC and NGC&SU will be merged during fall 2013 semester into one access point to the range of circulating reference, periodical, and electronic collections. Members of the UNG community can consult the catalog in-house or remotely to research holdings, manage accounts, access portals to the local and USG universal online catalogs, resources, and services, and view specialized lists of materials such as DVDs. Librarians and informational technology staff partner to create and maintain a unified web presence for the consolidated UNG libraries.
The University Libraries provide a full complement of services and resources to support the University of North Georgia’s online education programs. Distance learners have 24x7 access to the complete slate of the Libraries’ electronic resources, including the library catalog and all GALILEO and institutionally-purchased databases, full-text electronic journals, and electronic books. Students enrolled in online courses at the UNG receive the same reference services available to all library patrons, including information and research assistance via email, chat, text message, and phone; online research guides and tutorials; and in-depth research guidance by appointment provided remotely through online meeting software. In addition, the University Libraries’ faculty members teach fully online sections of credit-based information literacy courses. Students in these distance-education courses become acquainted with key research tools and learn how to obtain and evaluate information through an exploration of the research process.
Librarians at all locations provide individual and group instruction on e-resources to students and faculty through scheduled sessions or by request. The range of remote and in-person reference resources is available to all library patrons. Students or faculty members schedule research consultations with a librarian or participated in workshops on specific topics such as RefWorks or finding and using images and media. In addition, library faculty who serve as liaisons to each school are available for individual and printed research guides and multimedia learning tools, and one- or two-credit library on-ground, on-line, and hybrid research courses that focus on effective information access, evaluation of resources, and critical thinking.
Analysis of GALILEO and locally owned purchased electronic resources held by the previous GSC and NGC&SU institutions began in May 2012. Library administrators and e-resource librarians reviewed electronic offerings for each institution, determined costs for consolidated collections and laid the foundation for combined electronic resource offerings for University Libraries. GALILEO and locally-owned electronic databases will be reviewed again during the first year of consolidations for costs, redundancy and relevance to UNG. The current list of UNG databases purchased both within and outside of GALILEO is extensive. UNG students, faculty, and staff have access to the combined total of the libraries’ electronic resources. Off-campus and 24 – 7 access are enabled through a valid institutional ID or GALILEO password.
The University Libraries’ electronic resources, like its collection of print books and serials, are selected in collaboration with department faculty in response to the academic programs and in accordance with the Collection Development Policy. Merged Collection Development Policy contains the Collection Development Policy for the University Libraries. Annual reviews of subscriptions are conducted in collaboration with department faculty and usage data are analyzed to ensure the collection reflects the current needs of UNG. Outlined below are some of the significant electronic collections that are available to students, faculty, and staff.
GALILEO provides commercially licensed databases to State colleges and universities that meet basic research and information needs. Supplementing these core resources, the UNG subscribes to or participates in cost-share consortia agreements for 65 additional commercial databases that support specialized academic disciplines and graduate programs. Noteworthy examples are:
ARTStor (Visual Arts)
Classical Scores Library (Performing Arts)
Communication and Mass Media Complete (Communication)
Education in Video (Education)
Hoover’s Inc. and First Search (Business)
JSTOR I-XI (All Disciplines)
Literature Resource Center
Music Online (Performing Arts)
SciFinder Scholar (Chemistry)
Westlaw: Paralegal Primary Law Library & Analytical Library (Law)
In addition to print journals, students, faculty, and staff have on- and off-campus access to 34,000 unique full-text electronic journals through aggregated databases or electronic packages(E-Journals Evidence). GALILEO’s SFX link resolver provides an efficient tool for the discovery of full text content regardless of the databases. In addition, a comprehensive journal title and subject list is provided. As with the databases, journal holdings are reviewed annually with department faculty in accordance with the Collection Development Policy to ensure discipline needs are met.
Noteworthy journal packages include:
Association for Computing Machinery Digital Portal (Computer Science)
American Chemical Society Web Additions (Chemistry)
Cambridge Journals (All Disciplines)
Lippincott Williams & Wilkins Nursing and Physical Therapy (Health Professions)
Sage Premier (All Disciplines)
Science Direct (Social Sciences and Health Professions)
Wiley Online Library (GETSM Consortia) (Science and Health Professions)
Books – Print and Electronic
Efforts are underway by GIL to consolidate records to create the centralized UNG Catalog. Bib Counts from the two previous institutions (NGC&SU Bib Counts by LC/NLM Call Number Classification and GSC Bib Counts by LC Classification) contain the GSC and NGC&SU GIL reports with bibliographic record counts. In the interim, the GSC and NGC&SU catalogs continue to serve students, faculty, and staff on all campuses. In addition, the Statewide Universal Catalog which is the combined holdings of all State college and university libraries provides comprehensive holding and access to the innovative document delivery system GIL Express. Book titles are requested by students, faculty, and staff from any location for delivery to any of the four UNG campuses.
During the last six years, the libraries at UNG have developed significant collections of electronic books accessible through both the GIL catalog and the vendors’ sites. Electronic books now represent approximately half of the total book holdings. Serving the needs of the online and off-campus students, faculty, and staff, e-book collection development will continue to grow in the coming years. Important collections of e-books at the UNG will include:
77,000 leased titles from ebrary Complete
67,000 titles from NetLibrary Sets 1-10 (now EBSCO)
30,000 titles from Safari Books
5,000 titles from e-Humanities from American Council of Learned Societies
500+ Discipline-specific subject sets from EBSCO e-books (Nursing, Terrorism and Security International Affairs)
500+ Discipline-specific titles from Elsevier e-books (Health Professions)
125+ Clinical medicine textbooks through Georgia’s Interactive Network for Medical Information (GaIN)
Commitment to Enhancing Library Resources
UNG is committed to enhancing the library resources and services available to students and faculty in accordance with the degree programs offered. To provide additional staffing support, a FY14 permanent budget amendment was approved to provide the funding for a new 0.75 library faculty position that will serve both the Cumming and the Dahlonega campuses. UNG also committed over $600,000 from FY13 surplus funding to renew or expand 21 library e-resources. In addition, UNG has committed FY13 surplus dollars to fund a library master plan to identify required renovation and expansion projects that will address the long-range strategic goals for the library in support of the institution's degree programs on the campuses.